Frequently Asked Questions l Core Forensics

1. How do you ensure the accuracy and reliability of your evaluations and testing results?

We utilize ASTM and other certified protocols in our testing that includes infrared thermography, core sampling, gravimetric analysis, microscopic evaluation, and several other advanced technology test methods. Our experts have decades of experience in key industries such as forensic testing, construction, roofing and civil engineering.

2. What certifications and credentials does your team hold?

Our consultants and technicians hold certifications such as RRO (Registered Roof Observer), PE (Professional Engineer), and are trained in ASTM test standards. We also maintain active continuing education and manufacturer-specific training.

3. What is your typical turnaround time for evaluations and reports?

Turnaround times vary by project size, but standard roof sample testing reports are typically delivered within 5–10 business days once testing is completed.

4. Do you provide clear, easy-to-understand, and actionable reports?

Yes. Our reports are designed for all stakeholders—technical and non-technical. They include a visual summary, key findings, and recommendations when relevant.

5. What sets your services apart from other vendors?

We offer both forensic roof testing and structural consulting under one roof. Our transparency, rapid response, and ability to scale services make us a trusted long-term partner.

6. Do you have experience with clients like me (e.g., property managers, attorneys, public entities)?

Yes. We work with commercial property managers, municipalities, school districts, insurance carriers, roofing and general contractors, architects, and legal firms—offering tailored services for each.

7. How do you communicate during a project?

Clients receive a single point of contact and regular updates via weekly reports, email, and phones calls as needed.

8. How do you handle unexpected issues during evaluations or projects?

We assess the issue immediately, notify all stakeholders, and provide an updated plan of action. Our reports always include recommendations for corrective steps.

9. What technologies or tools do you use?

Please see our Services section above to understand the current laboratory testing and on-site testing we offer. This section describes many of the advanced technologies we utilize to conduct our testing and assessments.

10. Can you scale services for large portfolios or seasonal demand?

Depending on your project scope, we can work with you on a plan to deploy teams across locations and adjust staffing based on your timelines and seasonal needs.

11. Can you assist with legal or insurance documentation and expert testimony?

Yes. We have experience supporting legal teams and adjusters. Our evaluations have been used during depositions and we may be able to serve as an expert witness depending on the particular case details.

12. What types of forensic roof testing do you offer?

Please refer to our Services section above to understand the current laboratory testing and on-site testing we offer.

13. Can you provide references or examples from past projects?

Upon request, we may be able to provide sample reports (redacted) and references in your industry or for your property type.

14. What long-term support or consulting do you offer after testing?

We offer Quality Control Inspections for restoration projects and Annual Roof Inspection Services to help you stay proactive with your assets year-round.

Frequently Asked Questions

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Quality is never an accident. It is always the result of intelligent effort.